Definition: Caregivers are attentive and accessible based on the needs of the client. Staff and/or family caregivers can recognize client's needs and provide appropriate care. They respond to requests for assistance in a timely way and provides the type of help requested. They recognize small changes in the client’s behavior or feeling and take action to have it assessed
As a client's capabilities decline over time, their needs for attentive care increase. Multiple morbidity further complicates the sophistication and level of care required. Recognizing subtle changes requires consistency of care to develop a baseline.  Communication between medical professionals and between medical and support staff become even more important to coordinate treatment of the symptoms and ensure courses of action are working together and not against each other. 
While training is important, it will not be sufficient to cover all that needs to be known. Other forms of information support and guidance will be needed.

@2016 LTC Rethink Tank

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